1. Overview
At Demircode Software and Technology ("Demircode", "we"), we place great importance on protecting your personal data. This Privacy Policy explains how your personal data is collected, processed, and protected when you visit our website (demircode.com) and use our services.
This policy has been prepared in accordance with the Turkish Personal Data Protection Law (KVKK No. 6698) and the European Union General Data Protection Regulation (GDPR).
2. Personal Data Collected
We may collect the following personal data to provide our services:
- Identity Information: Name, surname, title
- Contact Information: Email address, phone number, address
- Company Information: Company name, tax ID, tax office
- Technical Data: IP address, browser type, operating system, pages visited, date and time of visit
- Form Submissions: Information you submit through contact, quote, or order forms
3. Purposes of Data Processing
Your personal data is processed for the following purposes:
- Providing and improving our services
- Evaluating your quote and order requests
- Providing customer support
- Fulfilling our legal obligations
- Ensuring and improving the security of our website
- Conducting statistical analyses (with anonymous data)
4. Data Sharing
Your personal data will not be shared with third parties except in the following cases:
- Legal obligations (court orders, legal requests)
- Our service providers (hosting, email, analytics) — only the minimum data necessary for service delivery
- With your explicit consent
5. Data Security
We implement industry-standard security measures to protect your personal data:
- Secure data transmission with SSL/TLS encryption
- Firewalls and access controls
- Regular security updates and audits
- Database encryption
6. Your Rights
Under KVKK and GDPR, you have the following rights:
- Right to know whether your personal data is being processed
- Right to access your processed data
- Right to request correction or deletion of your data
- Right to object to data processing
- Right to data portability
- Right to object to automated decision-making
To exercise these rights, please contact us at info@demircode.com.
7. Third-Party Services
The following third-party services are used on our website:
- Google Analytics: To analyze website traffic (anonymous data)
- Google Tag Manager: For tag management
These services have their own privacy policies and are subject to their own cookie policies.
8. Data Retention Period
Your personal data is retained for as long as necessary for the purpose of collection or as required by our legal obligations. Contact form data is kept for up to 2 years, and contract data is retained for the duration of legal retention periods.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from individuals under 18.
10. Policy Updates
This privacy policy may be updated from time to time. Changes will be published on this page and you will be notified of significant changes.
Last updated: March 16, 2026
11. Contact
For questions about our privacy policy, you can contact us:
- Email: info@demircode.com
- Address: Istanbul, Turkey